Nothing much to share in this post. Just another boring stuff about my loan payback. You can just ignore it if you like.
I made my 3rd payment today. Still, I haven't receive any feedback or prove of my previous payments yet. I stated in my previous post My 2nd Payment that if they didn't notify me about this, I will either call or email them.
I made my call last week. Called on lunch time after 12.30pm but no body pickup. Normal la.. lunch time ma.. Ok, called again after 1pm. Same result but i still can accept because I realized that this is dealing with government. I knew how good their service are.
Called again about 3 something pm. The phone engaged. Kept trying for few times and finally somebody picked up my call. Finally! The operator passed my call to study loan division where a lady picked up.
Me: Cik, saya nak check status bayaran balik pinjaman saya.
The lady: You ada hantar cek kah belum?
Me: Dah! Dah 2 kali saya hantar.
The lady: Ape nombor fail anda?
Me: (Luckily I still remembered and I told her)
The lady: Ok, you tunggu sekejap. Saya pergi check. Bolehkah anda tunggu?
Me: Berapa lama? Ataupun nanti you call balik atau saya call lagi?
The lady: (After some hesitation...) Oklah... nanti you call balik, nombor ini... direct line (She gave me the number).
After about 10 minutes, I called back.
Me: Hello... Saya yang call tadi.
The lady: Ya ya... ada terima check anda, dua kali. Tapi saya tidak hantar resit dulu sebab hanya 2 kali saja bayar. Saya tunggu 3, 4 kali baru sekali hantar.
Me: (To double confirm...) Saya dah bayar 2 kali kan? Jadi hanya akan hantar resit lepas 3, 4 kali saya bayar?
The lady: Ya.
Me: Ok la macam tu. Terima kasih ya!
After the call, I felt more relief because at least I know they did receive my cheques and they were not missing in the space. Now I can continue with my consecutive payment. I will remember that lady's word... she said she will send me the receipt after 3 or 4 times I paid. Lets wait and see if he keep her promise. If not... I gonna look for her again!